Heavenly Paws provides personal cremation services and aftercare for your beloved pet. Trust our dedicated staff to guide and support you in saying your final farewell. When the time comes, we’ll be there.


333 Troy Circle, Suite D Knoxville, TN 37919

Monday - Friday 9am - 4:30pm

Saturday & Sunday - CLOSED



333 Troy Circle, Ste D

Knoxville, TN 37919

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Pet Aftercare Process

For many, the death of a pet is like losing a close family member. Pet cremation is just one way to honor your four-legged best friend, who was always there for you, even at the end. Once your loyal pet is no longer around, you will be faced with the difficult decision of what to do with their body. At Heavenly Paws, we offer pet cremation services where your pet will be treated with the care and respect they deserve.

Every pet that comes into our care is handled with the utmost respect and dignity. Each pet is provided with a personalized Identification Tag for our unique tracking system from the moment we pick up. This means each pet receives a tracker disc that stays with them throughout the entire cremation process, ensuring that the ashes you receive are the ashes of your beloved pet and only your pet.

Pet cremation can be personalized to your taste by adding a traditional memorial box, unique framed photo urns, and much more. Our keepsake and jewellery options help create a lasting memory that is unique to you and your beloved pet.

Call us directly at (865) 659-7811 or email us via the contact form and a Heavenly Paws team member will be in touch as soon as possible.

If your pet passes away suddenly at home, we will work hard to get to you as soon as we can. However, there are times when we are just not able to get to you as quickly as we would like. In this case, we will recommend one of our local vet partners you can take your beloved pet to, who will care for them until we are able to bring them into our care.

Your Pet's Journey

Below, we walk you through the process so that you can be better prepared when the time comes. You’ll have the information to decide if this is the right choice, and what decisions are needed to be made.


We assign a unique ID number to your pet at the time of booking and create an ID tag that contains your pet’s details (name, breed and location).


Once your pet is in our care, we validate their ID tag against our Pet Tracker to ensure we have received all the details required for us to proceed with their cremation.


We check your pet’s ID tag prior to their cremation and attend to any special requests (such as creating a paw print memento or taking some hair or fur clippings).


We place your pet’s ID tag on their individual cremation chamber and validate this tag before and after their cremation.


When placing your pet’s ashes into your chosen urn or keepsake, their ID tag is validated against our Pet Tracker and their ID label is confirmed.


When returning your pet’s ashes home, we carry out one final check, matching your pet’s unique ID details against your address.

More Help & Advice

We're here for you at every step of the way as you say farewell to your loyal pet. From pre-arranging a pet cremation, to what to expect on the day, all the way through to the aftermath and coping with grief, we're here for you.

Planning Ahead

It can be hard to imagine a life without your best friend by your side. Putting time and thought into your pet’s memorial is a great way to honor your pet’s life.

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Frequently Asked Questions

This section is designed to guide you through the most frequently asked questions (FAQs) about choosing pet cremation services for your pet.

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Excellent, caring, empathetic and sincere. This business is 10/10. Saying goodbye to my beautiful Bindie was one of the hardest things I have ever had to do. Knowing that she was cared for and treated with nothing but respect made this time a bit easier. I have my girl in a necklace so she is always close to my heart. Thank you for looking after my beautiful girl.

- Shannon Tucker, Seymour, TN

Aaron was so very kind and caring. My Zeke was in the best hands. The box and paw prints are lovely.

- Julia Oakes, Knoxville, TN

Highly recommend Heavenly Paws as it was a very sad time for us losing our beautiful Rosie. We would like to thank everyone at Heavenly Paws who treated us and our Rosie with such respect and compassion.

- Melissa Hodge, Rocky Hill, Tennessee


Choose The Best For Your Pet When It Is Time to Say Goodbye

Saying goodbye to a beloved friend is never easy. When the time does come, Heavenly Paws is here for you. Each pet who comes into our care is treated with the same dignity and respect that all family members deserve. We will help you honor your pet’s life with a dignified cremation.